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Refund Policy

Sorelle Studio Refund Policy 

Single appointments and classes

  • Cancellations made at least 24 hours in advance receive a full refund or credit.

  • Cancellations made less than 24 hours in advance, and no-shows, are non-refundable.

 

Packages

  • Unused package sessions may be refunded within 30 days of purchase, minus a 4% processing fee.

  • Sessions already used are non-refundable.

  • Packages expire 32 months after purchase. Unused sessions after that date are non-refundable.

  • Packages are not transferable and cannot be exchanged for cash value.

 

Permanent jewelry

  • Once the service begins, permanent jewelry is final sale because the materials are custom and applied to your body.

  • If the jewelry has not been ordered or applied, a full refund is available within 7 days.

 

Ear piercings

  • Ear piercings are non-refundable once the service is performed.

 

Gift certificates

  • Gift certificates cannot be refunded or redeemed for cash value. They expire 12 months after the date of purchase.

 

Processing: Approved refunds go to the original payment method within 5-7 business days. Bookings made through Vagaro may also be subject to Vagaro's policies.

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Contact: Sorelle Studio, 116 W Missouri Ave, Pierre, SD 57501 | sorelle.studio26@gmail.com |

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